Privacy Policy

Your privacy is important to us. This policy outlines how RSAAdigital collects, uses, and protects your personal information.

Last updated: 12 September 2025

1. Introduction

At RSAAdigital ("we," "us," or "our"), we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, disclose, store, and handle your personal data in accordance with the Australian Privacy Principles, the General Data Protection Regulation (GDPR), and other applicable laws.

2. Collection of Information

We collect personal information only when it is necessary for our business operations or to provide you with our services. Information is collected by lawful and fair means, and we obtain your consent when required. The types of personal data we may collect include:

  • Contact Information: Name, email address, phone number
  • Business Information: Company name, job title, industry
  • Project Information: Details about your project requirements and specifications
  • Technical Data: IP address, browser type, operating system
  • Communication Records: Records of our interactions and correspondence
  • Any other information you voluntarily provide to us

3. Use and Disclosure of Information

We use your personal information for purposes including, but not limited to:

  • Providing and improving our software development and consulting services
  • Communicating with you regarding our services and project updates
  • Processing payments and managing our business relationship
  • Complying with legal obligations and regulatory requirements
  • Internal record keeping and business analytics

We will not disclose your personal information to third parties without your consent unless required by law or as outlined in this Privacy Policy. When disclosing information, we ensure it is accurate, up-to-date, and complete.

4. Storage and Security of Information

We are committed to ensuring that your information is secure. We store your data using encrypted storage solutions and implement appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.

  • Encryption: All private and confidential information is stored on encrypted devices and servers
  • Access Control: Only authorized personnel have access to personal data
  • Data Retention: We retain personal information only for as long as necessary for business purposes
  • Secure Transmission: All data transmissions are encrypted using industry-standard protocols

5. Your Rights

You have the right to:

  • Access: Request details of personal information we hold about you
  • Correction: Request correction of any inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Objection: Object to processing of your personal information in certain circumstances
  • Portability: Request transfer of your data to another service provider

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us analyze web traffic and tailor our services to your needs. You can choose to accept or decline cookies through your browser settings. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.

7. International Data Transfers

If we transfer your personal information overseas, we will take reasonable steps to ensure that the recipient does not breach the Australian Privacy Principles or is subject to laws or binding schemes that offer similar protection. We may use cloud services located in various jurisdictions, and we ensure appropriate safeguards are in place.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us:

Email: contact@rsaadigital.com

Subject Line: Privacy Policy Inquiry

We take all privacy concerns seriously and will respond promptly to address your inquiries.

By using our services and website, you consent to the collection and use of your personal information as outlined in this Privacy Policy.